Just one month from contract signing to delivery: COLINES®' quick-delivery policy once again leads to extreme customer satisfaction. This is the case of Interfilms - Novapak Group (Mexico), which signed the order for a 7-layer ALLrollEX® 1500mm cast stretch film line just a month ago. It took only 3 weeks to reach the FAT (first acceptance test) of the line, successfully completed in just a few days (various tests were made, including a quick change test in the production of manual reels, in just 25''). Interfilms reaffirmed their trust in COLINES®, after they had already purchased another ALLrollEX® cast stretch film line in past years.
"We are extremely satisfied with our relationship with COLINES® - explained Luis Ruben Villalobos Helo and Jayr Javier Verdeja Mora from Interfilms - and when it came to expanding our business with a new line, it was easy for us to choose to rely on them again as suppliers. The quick-delivery policy is excellent: it allowed us to conclude the agreement and have the line ready for testing in just a few weeks. Thanks to COLINES®: we are confident that this time too, the after-sales experience will be extremely satisfying, as it has been so far, both for the excellent reliability of their lines and for the great availability of the customer care service."
“I am thankful to Luis and Jayr for their professionalism and courtesy shown during these productive days spent together, and I talk also on behalf of my colleagues who contributed to the excellent outcome of the tests. It is always very satisfying to see the results of our intense and rapid work in customer satisfaction." said Paolo Masserano, COLINES®’ Sales Area Manager for Latin America.